Stepping Cloud Consulting Ltd, A New-Age Digital Hr Partner “Born in The Cloud” By Tausif Rahman and Tanzil Rahman
"Nigah buland, sukhan dilnawaz, jan pursoz yahi hai rakhat-e-safar mir-e-karwan ke liye"
– Poet Allama Iqbal
As Tausif Rahman, mentions "No better definition can sum up the essence of leadership than the words of Allama Iqba which translates into- A lofty vision; a voice which touches the heart, a consciousness suffused with compassion, these are the only real requirements for the leader of the caravan"
For more than two decades now, two farsighted leaders, Tausif Rahman and Tanzil Rahman are leading vital leadership roles of solution architect, program manager, process design reviewer, and value engineer.
Leveraging the invaluable experience they gained navigating through the career, leading global teams to successfully execute large projects in the industry, they founded a new-age digital HR partner "born in the cloud", Stepping Cloud.
Bridging the industry gap of Cloud HR skills, a service traditional SAP partners were deficient in, Stepping Cloud became a revolutionary name.
Built on a vigilantly crafted structure to success by Founders and Directors, Tausif and Tanzil, Stepping Cloud launched an unbeaten SAP and SuccessFactor partnership to offer an end-to-end human experience management solution covering all hire to retirement processes.
Today, Stepping Cloud spearheads the digital HR landscape with its comprehensive support framework combined with a number of complementary solutions such as Alumni Management AlumX, Org Viewer and BOTs for automating bulk actions.
In parallel, the directors wear multiple hats to spearhead the strategic direction, operational execution along with solution architecture and program management and business development, project governance, and steer committees.
Boasting integrated program and change management services targeting outcome-driven project governance and result-oriented user adoption, Stepping Cloud clientele enjoys hustle-free operations. Both the leaders leverage their experience in designing complex HR processes to envisage the project risks and suggest possible remedial action to overcome the same.
Stepping Cloud is a trusted partner of Kronos Workforce Management Solution for managing time, productivity, and workforce deployment. The brand has recently associated with OrgMapper, an organizational network analysis platform helping the organization understand its influencers, quality of internal communication, and organization silo.
The brand travels an extra mile focusing beyond mere implementation of its services to offer application support services for maintenance, continuous adoption, and enhancements. Eyeing success, they lead multiple application support models tailored to operational and strategic requirements of organizations.
They also offer diagnostic reviews to customers who may have started their implementation journey with other partners and have not been able to realize the full value of the solution.
The directors deploy their deep understanding of the Success Factors system and rich experience in designing HR processes to identify the misalignments and gaps.
They go beyond to publish a detailed report highlighting gaps, impact, and solutions along with the roadmap for implementation.
Continuously building and enabling the talent pool is a primary strategy at Stepping Cloud. It is rooted in the non-availability of skilled talent in the market which disrupted the continuous people supply chain.
It is cumbersome to hire and train the resource before they are deployed; however, Tausif and Tanzil continue to view this from the long term lens and endeavored towards better solutions.
Another hiccup awaiting the visionaries was the client's acceptance. Gaining and retaining trust, as a small startup competing against large enterprises which were rapidly adopting the SuccessFactor, was a challenge.
At the same, they realized that customers expect and demand seamless business operations. The Stepping Cloud team personified the vision of the brand which leverages its resources to meet constantly evolving business needs, ensure customer satisfaction and build trust on an ongoing basis.
Tausif and Tanzil built a successful clientele following the principles of quality service delivery, a customized approach to problem-solving and continued learning sourcing updated knowledge.
While, they followed the above principles ensuring customer and product partner success, building customer reference ability, gaining product partner confidence as fabric of their success.
"We believe the collaboration across teams with a reduction of hierarchy and flat organization structure allowing transparency in communication with customers and within the team is the fabric of our dynamic team," the leaders asserted.
Remote working's complications impacted Stepping Cloud along with the global businesses. While the brand reinforced that training and enablement of new joiners was the most difficult challenge to overcome, maintaining a code of conduct along with ensuring the wellness of employees appeared as other challenges due to the blurred work-life balance.
They shared, "We have been able to overcome some of these through continuous online conversations with the team, creating daily cadence mechanisms, and keeping the teams engaged through digital learning and fun events."
Tausif and Tanzil joined forces to tell us their vision of success, they shared, "We believe in the 'strong intention'."A strong intention," as the Sufi mystic Rumi said, "can make 'two oceans wide' be the size of a blanket, or 'seven hundred years' the time it takes to walk to someone you love." A strong intention allows leaders to be effective."
They added, "For us, success is in value creation for employees, customers, partners, and society at large. We aim beyond monetary considerations and at having experiences and interactions that enrich life."
An enhanced reach to the solutions they offer to impact as many lives as they can is a priority of visionaries. Stepping Cloud's co-founders and directors are not foreign to this vision as they are working to diversify geographically.
As they have already set up operations in UAE and Singapore aimed at catering to MENA and ASEAN customers, they are already enjoying the early wins in these markets.
In addition, from a solution standpoint, the front-runners are looking to complement the whole HR Tech value chain through additional partnerships like OrgMapper and Kronos as well as by building their IPs to bridge the existing gaps.
Over the last seven years, Stepping Cloud has built a strong referenceable base of about 40 customers and enabled more than 150+ people to ground upon SAP SuccessFactors along with consistent growth year on year.
This primary achievement was followed by recognition from SAP ACE award consecutively for the year 2019 and 2020.
Every episode of recognition and positive feedback from their partners and customers made the business leaders proudest. While externally, they have been recognized by different brands with best implementation awards in Strategic HR and Talent Management space.
"We are incredibly positive about our future as we expand into new geographies and foray into new solutions. We intend to remain closer to the ground and connected with people and continue to learn," they emphasized.
Social responsibility is one of the biggest concerns of the farsighted administrators.
Both of them actively participate to fulfill their responsibility with multiple initiatives like promoting employability, cultural harmony, and conversations, along with giving back to the economically deprived in both organizational and personal capacities.
On the same lines, they choose to mentor young entrepreneurs and guide them leveraging their valuable business insight.
A piece of advice promoters of Stepping Cloud would like to share with future leaders, "With perseverance in the face of ambiguity and uncertainty, we continue to make consistent, incremental effort daily is fundamental to our work ethic and we would share the same with others.
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