Complete Business Solutions

Complete Business Solutions

Complete Business Solutions

To make any business successful, many activities have to be done well. Many things have to be done keeping in mind. Today in this article, we will tell you some important things to make a business successful.
What type of software works in any type of your online business? You keep looking ahead, keep reading, and understand because in this you can learn many such important things and also get solutions to your problems.

Complete Business Solutions

Complete Business Solution, as the name suggests. It is a business that provides all kinds of necessary solutions to make any other business successful.

A complete business solution is important, as it helps businesses grow and thrive smoothly and efficiently. It can focus on the most important things in business.

This is more important for small businesses, with the help of Complete Business Solution small businesses can grow very easily, smoothly, and efficiently.

Complete Business Solutions is geared to help not only in offering the best products to the clients but also in providing the services required for the products to work effectively.

Not only are you selling products, but you are also providing services that will help your customers succeed with those products.

Complete Business Solutions provides a range of services and solutions, which include:

●     Business Consulting & Management

●     Web Design & Development

●     Marketing & Advertising

●     Business Strategy Development

●     Accounting & Bookkeeping Services

●     Services Other Than Payroll

●     Tax Planning and Preparation

●     Business Coaching and Consulting

●     Human Resource Administration, etc.

Top 10 Helpdesk Software

Helpdesk software for small businesses is the best way to streamline and manage your customer service operations. One of the most important aspects of small businesses is customer service, which is made possible only by excellent service with good helpdesk software.

In simple words, Helpdesk software is a tool that keeps your business running smoothly and smoothly by providing support to your customers.

This software provides help in managing all your customer service needs. And it also helps in making sure that you comply with the standards in the industry.

Following are the top 10 helpdesk software for small business owners.


Rich Panel Help Desk software provides help in managing customer service there are also a few methods like - email, phone, live chat, social media, measuring all customer service metrics, sending a survey, measuring CSAT, easily Zendesk Migrating from, Freshdesk, HelpScout, Intercom, Gorgias, Reamaze, etc.

More than 1500 companies rely on RichPanel, as the e-commerce brands of those companies have touched success through the RichPanel platform.

This is one of the most trusted customer service apps, you can stay connected with many thousands of apps like Shopify which use a rich panel to manage their customer support across all channels.

This enables you to respond faster and drive sales through a self-service help center, live chat, social media integration, and automation. It has been given a rating of 4.9 out of five when used by its users.


It is a helpdesk software, which comes in the list of top 10 help desk software, which is also suitable for small businesses.

In this, you get phone chat, email, social media, etc. all these things are accessible in one place i.e. ZenDesk Helpdesk Software. Many people have used it and accordingly, it is given a rating of 4.3 out of 5.

Zoho Desk

It allows prioritizing, managing, and closing customer support tickets. Zoho Desk provides support for ticket management across channels such as phone, live chat, social media, a self-service portal, email, forums, web forms, etc.

This helpdesk software proves to be quite suitable for small businesses. Users rated the Zoho Desk software with a rating of 4.4 out of 5.

Salesforce Service Cloud

Salesforce Service Cloud is one such complete and connected service software, with AI and automation, capable of providing customer service, field service, employee service, etc. service and support.

With its help, it can be possible to connect the customers to all kinds of services.

It enables companies to develop lifelong customers by creating personalized and human experiences to drive companies forward.

It is a very convenient platform for small business plans, it is very easy to maintain.

It provides all the necessary facilities that can satisfy the needs of the customer. This software is rated 4.1 out of 5 by users after using it.


It is capable of providing intelligent automation features, capable of fully automating repetitive helpdesk tasks, and also helps in boosting productivity.

Considered to be a reliable help desk software by Freshdesk users, it has been developed to meet the needs of both small and large companies.

It offers out-of-the-box features such as automation tools, multi-channel support, a self-service portal, and field service management. In addition, it can provide a wide range of features like automated workflow, self-service, managing SLA, measuring metrics, etc.

More than 50,000 customers such as Toshiba, Cisco, Honda, The Atlantica, Grofers, and PhonePe, among others, trust Freshdesk. Looking at users, the Freshdesk Helpdesk software has a rating of 4.4 out of 5.


Hiver is the first multi-channel help desk built for Google Workspace. It can provide fast and empathetic customer service to teams directly from Gmail. The team can assign, track, and collaborate on customer email.

Additionally, Gmail can drive advanced analytics and automation of the interface.

Teams can leverage Hiver's live chat and provide real-time support to stay connected with website visitors. Hiver Helpdesk Software provides a superior customer experience, helping more than 1500 companies, from new unicorns to traditional enterprises.

It is operated by companies such as PluralSight, Harvard University, Oxford Business Group, and Upwork. And looking at these same users, it is rated 4.6 out of 5.

Hubspot Service Hub

Service Hub provides ticketing facilities and is considered one of the best software for CRM features. In simple words, HubSpot is supposed to be both a help desk and ticketing software that can help you focus on the requests of your customers.

Service Hub enables you to store all the data and channels of all your customers in one place, and also helps boost your support with the help of automation and self-service. Looking at its users, it has been given a rating of 4.4 out of 5.


With the help of the intercom, you may be able to build a better customer relationship, which can prove to be quite suitable for small businesses. Customer is considered to be a very important part of any business.

Intercom is available as a customer communication platform, capable of building a superior customer relationship based on personalized, Messenger-based experiences throughout the customer journey. Intercom Help Desk Software has been rated 4.4 out of 5 by its users.


Front Help Desk Software is a customer communication hub to ensure that responses are always fast, accurate, and deeply personalized.

Its modern interface is highly inspired by email clients. Teams love it because its interface is familiar and easy to use.

Automation capabilities in the backend can make it easier to eliminate manual workflow in the system and improve the performance of the detailed analysis team and the health of customer relationships.

It has also been rated 4.7 out of 5 when used by its users.


Enchant is a help desk software that lets you view customer orders and all tracking information. It comes in the list of top ten help desk software and it is quite useful, in that you can label each email.

It displays reports for each label type, showing you what level, when, and how emails on different topics are being received.

Enchant Help Desk software is proven to be suitable for all report data analysis.

E-commerce can provide easy integration with BigCommerce processes. It has a rating of 4.8 out of five when used by its users.

Call Center Software for Small Business

Call center software boosts your business's ability to manage customer calls, track sales, improve customer service, and more.

This is becoming one of the most important parts of any business, and the call center can be especially important for small businesses. It saves you both money and time while improving the experience of your customers.

Call center software for small businesses is a great way to monitor your customer interactions and ensure you're providing the best possible customer experience.

There are tons of call center software available online, but with so many options in the market, how do you choose?

We've compiled a list of 5 call center software programs for small businesses that can help you with everything from incoming calls to customer service inquiries and handling calls.

MyCallCloud Software

MyCallCloud Software is a cloud-based call center software solution that helps you manage, and grow your business, and empowers you with business expertise and technology solutions.

This software enables you to manage all your calls, voice calls, and texts in one place. You can be able to see, hear, and manage all your communications in one dashboard.

It provides the most advanced features to manage, automate and deliver exceptional customer experience through any device.

This call center software proves to be quite suitable for small businesses as well. It is rated 5 out of 5 when used by users.

TelebuHub Software

Telebuhub Software is a telephony/VoIP software solution, it is a call center software for small businesses, proven to help small businesses improve customer experience, increase sales and productivity, collaborate effectively, reduce costs, etc.

TelebuHub also offers cloud-based unified communications solutions for small to medium-sized businesses, including instant messaging, video conferencing, screen sharing, and more.

You can customize your voicemail greetings, set up call forwarding rules, and are also able to record the call log for each conversation.

It makes it easy for anyone to build their custom solution with integrated voice, video, and messaging capabilities. It has been rated 4.5 out of 5 as per its usage and reviews by the users.

Talkdesk Software

TalkDesk Software is an online call center software platform, where it is possible to integrate with CRMs such as Salesforce and HubSpot.

It is capable of providing customizable call center scripts, call recording, and insights into customer behavior.

This interactive web interface is an app for iOS and Android devices that allows users to make calls from anywhere at any time.

TalkDesk software allows you to optimize agent performance by consistently providing high-quality service and real-time analytics reports in the browser. The TalkDesk software is rated 4 out of 5 according to user reviews.


Dialer360 is call center software for small businesses, capable of providing inbound & outbound and mixed service at high voltage and low cost.

It is a cloud-based software that allows you to send automated calls to customers via phone, text, message, or email.

Lead management software is accessible along with call tracking features in the software, so you can follow up with the leads generated from the Dialer software.

It is an integrated multi-channel solution specially designed for Contact Centers and Call Centers.

It enables to improve customer satisfaction by reducing business related costs. For this, it provides features like Predictive Dialing, IVR Routing, Speech Regression Technology, etc. Dialer 360 Call Center Software is rated 4.4 out of 5.


Five9 software is call sector software for small businesses, capable of providing all the necessary tools to manage every aspect of your business, from inbound calls to outbound calls.

The software is recognized as a leading global provider of on-demand call center software for telesales, telemarketing, customer service, helpdesk, and order processing. It has got a rating of 4.3 out of 5 as per user reviews.

The Best Online Accounting Program


There are so many different accounting online programs out there that it can be difficult to decide which option is right for you.

To help you make an informed decision, we have put together our list of the five best accounting online programs.

University of Phoenix - Accreditation: Higher Education Commission of the North Central Association of Colleges and Schools | The University of Phoenix is ​​for a full-time student and offers students the opportunity to earn an online degree without leaving their homes or job.

Students will learn about auditing, financial reporting and analysis, and managerial accounting in this program.

Western Governors University: It is an offer by Western Governors University. This program is designed to provide students with an understanding of how to manage their finances and develop skills in accounting and financial analysis.

In this, students can learn how to budget, track expenses and manage their own money effectively, making them valuable employees in any business environment.

Ashford University - Accreditation: Northwest Commission on Colleges and Universities (NWCCU). Ashford University's Master of Science in Accounting Program.

This program is for full-time students and offers students the opportunity to earn an online degree without leaving their homes or job.

Students will learn more advanced concepts of auditing standards and fraud prevention techniques with the help of this online accounting program.

The University of Illinois at Urbana-Champaign: Master of Science in Accounting: The University of Illinois at Urbana-Champaign offers a Master of Science in Accountancy (MSA) online program that prepares students to become accounting professionals.

This program is suitable for those who have already acquired a bachelor's degree, want to study further, and pursue their career with education.

In this, students will try to learn about the principles of financial accounting, auditing, taxation, business law, management, and economics.

University of North Texas (Bachelor of Science in Accounting (BSBA) Online): The University of North Texas offers a Bachelor of Science in Accounting (BSBA) online accounting program that provides students with the skills and knowledge they need to succeed as an accountant or business professional.

This will learn about financial reporting, auditing, taxation, and other areas related to accounting positions within businesses or organizations.

Business Performance Management Software

Business performance management is a form of business intelligence used to monitor and manage company performance.

Business performance management software can track and manage business performance including sales, inventory, and expenses.

The software is appropriate to be used by small businesses to large corporations. Enables it to provide features such as invoicing, expense tracking, and reporting on Key Performance Indicators (KPIs).

The software allows small businesses to organize employees, view their productivity, track their hours, and manage a sales team. It is competent to use this software/tool to easily track the leads generated by marketing campaigns.

Focus Analytics

Focus analytics software is software for business performance management capable of providing data visualization, analytics, reporting, business intelligence, etc.

This business performance management software is supposed to be a customizable tool for any business, and it is possible to be used in multiple languages.

It is a cloud-based data analysis and reporting solution. This software enables organizations to improve decision-making by providing actionable insights from their data.

Jedox business performance management software

Jedox is business performance management and (BI) business intelligence software with which you can simplify, speed up and integrate multiple plans into your business.

It includes real-time data analysis tools, including financial reporting, budgeting, forecasting, production, planning, and supply chain management.

Users can create a custom dashboard based on/her specific needs and preferences. They also share their work with other team members through Task Capability.


Wrike is a business-performance management software that includes agile project management tools, customized reports, resource management, and portfolio management, for enterprises.

In addition, it helps to better manage projects with real-time communication and collaboration features, time tracking and reporting capabilities, advanced security features, and more.

Smart IP&O

Smart IP&O is an integrated set of business performance management applications, offering demand planning, inventory optimization, and supply chain analysis.

It is a single, easy to use, easy to scale, easy to collaborate, robust inventory environment, and can provide pre-estimate modeling.

SAP Business Objects Business Intelligence

It is an application/software that integrates logos, information, and businesses into a business network and helps optimize business performance.

Employee Management Software for Small Business


Employee Management Software is an online software suitable for small business owners to manage employee leave and absence payroll record benefits information as well as employee communication channels such as email, SMS, and text messaging.

Some common features of employee management software for small businesses are adaptable performance reviews, employee evaluation reports and payroll, etc.

Gusto Software

Gusto is one such employee management software, which can easily manage all the tasks related to the employees in small businesses.

It is available as a payroll and HR software, which endows several characteristics like payroll, Time Management, Hiring & On-boarding, Task Management, Employee Database, Ease of Use, etc.

Workday Software

Workday is an enterprise resource planning (ERP) solution capable of integrating employee benefits management with financial management to help streamline the processes of medium business.

It is capable of providing enterprise-level HR software solutions for small businesses.

Workday software facilitates human resource management tools including recruitment, on-boarding, training, talent development, etc.

Financial management, human capital management, workforce management, payroll, activity dashboard, employee database, etc are the characteristics of workday software.

Connecteam Software

Connecteam is a cloud-based software solution designed for remote communication and collaboration needs, which is considered suitable for small businesses. It has collaboration tools including time tracking, project management as well as chat rooms, and file sharing.

It has some main features that make it one of the best software like time tracking, employee scheduling, task management, daily checklist, real-time reporting and monitoring, employee directory, knowledge library, full customization, etc.

Employee Navigator Software

Employee Navigator is an employee management software designed for small businesses to enable managers to stay in touch with their team members and easily manage them.

This software is a web-based software, which allows employees to manage projects by assigning tasks from anywhere in the world, hence it is considered one of the best employee management software for small businesses and is at number 5 on our list.

In this, you can view the schedule, add new shifts, and even approve the requests from time to time, all from one convenient place.

PTO, Benefits Administration, Knowledge Acquisition, Payroll, HR Management, etc are the characteristics of Employee Navigator Software.

Email Marketing Software for Small Business


Mailchimp email marketing software is a great option for small businesses, with over a hundred free templates to choose from, and even create your own for free. Mailchimp's free plan is considered the most popular with its easy-to-use design.

It is one of the most expensive email marketing software out there, but small businesses can easily get the job done for free.

It is also good for small businesses because it offers a free plan with limited features and a paid plan with more.


ConvertKit email marketing software offers a free trial and a cheaper price tag than Mailchimp, but the downside is that it doesn't have as many features or templates.

ConvertKit is a great email marketing software as it allows you to send automated campaigns and track the performance of emails.

In convertkit software A/B testing feature that’s easily available, so you can find out which theme, line, material, and design element is working well for your readers.

Constant Contact

Constant Contact is also an email marketing software that is considered suitable for small businesses. Constant Contact software allows for the creation of automated emails or newsletters that help keep the most important things in your business organized and growing.

Constant Contact offers an easy-to-use interface with tons of options for personalizing email.

It also includes adding images from social media platforms like Pinterest, and Instagram and also offers free templates instead of allowing users to customize.


Aweber is an email marketing software considered suitable for small businesses that were founded in 1998 and have over 20 years of proven success.

Aweber offers features like customer support, quickly creating responsive landing pages, loading and managing contacts, sending amazing emails, instant push notifications and analyzing results, etc.

Best Medical Billing Software for Home Based Business

Thera Notes

TheraNotes is considered one of the best medical billing software for home-based businesses as it lets you easily manage appointments, schedules, and tasks on your desktop or mobile device.

Thera Notes is a cloud-based software platform that comes with features like HIPAA compliance and automatic reminders that help you keep track of client data.


TheraNest is a software program that puts data at the core of care delivery and it is made for physical therapists and other healthcare professionals or a home-based business.

It provides patient information stored in a central location for providers to make better decisions about treatment options and outcomes.

TheraNest software integrates seamlessly with billing software used by physicians.

In simple words, Thera Nest software is an electronic health record (EHR) system that helps to organize patient information in one place.

Kareo Billing Software

Kareo is the best medical billing software for home-based businesses that are designed for things related to medical billing services such as billing medical systems, collecting payments online, etc.

It allows users to submit insurance claims, have patient payment reminders and also manage billing for multiple practices.

It is capable of providing seamless integration with other popular software such as Dentrix, Practice, Fusion, etc.

Through this, employees can be able to access all their billing information from one place and make payment processing faster than ever before.


DRChrono is also a medical billing software for home-based businesses, designed for doctors ranging from appointment scheduling and patient communication to billing and documentation management.

In simple words, DRChrono is another cloud-based software, which allows you to manage all your patient data in one place.

Marketing Automation Software For Small Business


Marketing automation software is a small business tool that helps you automate the marketing process and increase sales. This includes things like sending emails at specific times and asking for reviews, etc.

In addition, tracking sales and ROI can help you figure out which efforts are working best for you.

Marketing Automation Makes business more efficient, saves time, increases sales & revenue, improves customer loyalty, and also provides data-driven insights into the behavior of its customers.

Sendinblue Software: Sendinblue is an email marketing software that allows you to create, send, and track emails through a single interface. You are able to view reports on Open, Click, Unsubscribe, and Bounce, and it's all free. It is rated 4.5 out of five when used by users.

Active Campaigns: Active Campaigns is one such email marketing automation software that allows you to divide your list into the different groups that you need.

Drip campaigns can also be set up with Active Campaigns, so you may be able to send emails over time if a customer doesn't respond immediately.

It is considered suitable for small businesses. It is rated 4.6 out of 5 when used by users.

Drip Software: This marketing automation tool is the most suitable automation tool for e-commerce. It is more expensive than Active Campaign, but it also offers more features.

For example, the ability to create automation based on specific actions taken by customers within your website such as signing up for newsletters, etc. It has been rated 4.4 out of 5 by users and reviews.

ManyChat Software: ManyChat Software is an automation app for Facebook Messenger that allows businesses to engage with customers in real-time through chat conversations on Facebook Messenger.

ManyChat software is used by many businesses to automate the Facebook Messenger experiences.

Through this SMS and with the ability to send emails, businesses can be able to create full automation sequences and reach their customers across multiple platforms. It has received a rating of 4.6 out of 5 when used by users.

Best CRM Software for Small Businesses


It is a one-of-a-kind customer relationship management software tool that helps you manage your interactions with customers.

Best CRM Software for Small Businesses All the information you have about customers in one place. Makes it easy to organize.

With the help of CRM software, you can improve your business process as well as increase your sales.

We've rounded up the top four CRM software for which CRM is best for small businesses, and which CRM is best for small businesses.

Less Annoying CRM Software: Less Annoying CRM Software is a cloud-based solution that helps small businesses manage contacts and leads with ease.

It endows a convenient navigating interface that lets you find the important things that you might need. It is rated 4.9 out of 5 when used by users.

Thryv CRM Software: Thryv CRM software is one such customer relationship management tool for those who want to store their data in one place.

How well is each campaign performing, how is it performing, and is it giving a good performance, or not, working well, or not? To check it all, this software allows you to do lead tracking, email integration, and sales forecasting. It has received a rating of 4.6 out of 5 when used by users.

SharpSpring CRM Software: SharpSpring CRM software provides all kinds of features from account management tools to customer support tools.

It is also accessible through an intuitive web portal or mobile app. It has received a rating of 4.5 out of 5 according to its reviews.

HubSpot Sales Hub CRM: HubSpot is considered to be the simplest and best CRM software. It provides a simple solution, which can help you manage leads in one place without any hassle.

This is an incredibly easy-to-use and one of the best CRM software for small businesses. It is rated 4.5 out of 5 when used by users.

Best HR Software for Small Business


Rippling HR Software: Rippling is a cloud-based HR software for small businesses, allowing companies to manage their HR needs.

Rippling HR Software provides services to automate customer processes, thereby making optimum use of human resources for a seamless experience for employees and managers.

It provides a dashboard that allows users to track employee details, attendance, payroll information, etc. It is rated 4.8 out of 5 when used by users.

Ease HR Software: Best HR Software for Small Businesses It is cloud-based software to help businesses efficiently manage their HR needs.

It can provide more features than just managing employee information such as benefits or payroll information, unlike Rippling HR software. It has got a rating of 4.6 out of five as per the usage and reviews by the users.

Pelocity HR Software: Pelocity HR Software is another cloud-based software that helps businesses automate human resource processes like payroll processing and benefits management.

The Pelocity HR software solution provides a vast solution for payroll processing, as it comprises time tracking functionality as well as other payroll-related services (tax filing services, retirement savings plan management tools). According to the review, it has got a rating of 4.4 out of 5.

Bamboo HR Software: Bamboo HR software also comes in the list of Best HR Software for Small Businesses, because this software provides features like rippling and pelocity.

It also offers some additional services and features at a higher price, such as on-boarding management tools, etc. User rated Bamboo HR software 4.4 out of 5 when used by users.

Small Business Marketing Software

Marketing is one aspect of achieving any business goal and there is software available for marketing in online businesses, which can be very beneficial mainly for growing small businesses.

It lets automate many repetitive tasks, track performance, and increase customer interaction and satisfaction to grow small businesses. Here are 4 marketing software solutions.

Lead Generation Software: This is software that allows you to create landing pages, email campaigns, and other types of communication, and helps in attracting new customers.

With the help of this software, you can also track the results of your efforts so that you can know what is working well and what is not. Lead generation software for small businesses is available as follows:

●     Insider

●     Optinmonster

●     Hootsuite

●     Copper

Social Media Management Software: Social media management software is a software tool that allows you to schedule posts, and monitor comments.

Social media are a stack of online marketing which includes Instagram, Pinterest, Facebook, YouTube, LinkedIn, Twitter, etc.

This lets you know how well your content is performing on each platform so that you can see which type of post has got the most engagement or generated the most leads.

It comes second in marketing software for small businesses. Its social media management software has a following for small businesses.

●     Sprout Social

●     Loomly

●     Social Pilot

●     Social Bee

CRM Software: We have already talked about this above, but still, let us tell you, this type of software/tool helps small businesses track customer interactions.

One of the main objectives of any business is to increase the number of customers and maintain strong relationships with the customers.

Having a good relationship with the customer is considered the first advantage of the business, it is because of the customers that the business runs.

Customer Relationship Management helps in taking the business forward with the customers.

Following is the customer relationship management software for small businesses.

●     SharpSpring CRM Software

●     HubSpot Sales Hub CRM Software

●     Zoho CRM Software

●     Freshsales CRM Software

Content Marketing Software: To market any business, you must have good and attractive content so that your target audience can be attracted to your products or services. 4th on our list of marketing software for small businesses.

Customers are more likely to grow if your content or product/service description is accurate.

Conversely, if your content or product or service description is not good, or you will not be able to meet the needs of the customers, then it is harmful to your business.

With the help of content marketing software, it becomes easy to manage all the content including blog posts, social media updates, and emails in one place.

The software makes it easy to create and schedule content at scale, which leads to less time spent on content management, and time to spend on the things that matter most to the business. Top 4 content marketing software for small businesses.

●     Semrush

●     Outgrow

●     Content Studio

●     Up Content

Last But Not Least

Marketing software plays the most important role to grow any business, helping you to get more done in less time.

From customer relationship management, lead generation software, business performance management software, call center software, email marketing software, marketing automation software, CRM software, etc., this app helps you become efficient and effective as a marketer.

Get The CEO Magazine to your Door Steps; Subscribe Now

Software Suggestion

No stories found.

Best Place to Work

No stories found.

Best Consultants

No stories found.
The CEO Magazine India