IPsoft, the digital labor company, has leapfrogged the current AI market by introducing the most comprehensive and human artificial intelligence platform available today, Amelia. This evolution of Amelia connects AI into the very heart of the enterprise and drives value all the way from front office to back office. Leveraging a unique combination of humanlike intelligence and machine powered analytics, Amelia will allow enterprises to scale customer interactions and transform end to end processes in order to become digital frontrunners.
Multiple breakthroughs in Amelia's cognitive capabilities have drastically advanced her ability to converse with her human counterparts in more than 40 languages in a completely natural, context aware dialogue. In parallel, new analytical capabilities allow her to enrich every user interaction with decisions based on real time data insights. Together these strengths make Amelia the only AI ready to excel in roles spanning the entire value chain for tomorrow's digital winners. These roles range from servicing customer requests for new insurance policies and assessing risk profiles for new loan applicants to advising employees on HR policies and ensuring supplier billing matches contractual agreements.
More than 50 global organizations are already employing Amelia to improve customer experience and drive enhanced productivity. For example:
"Across industries and geographies we are working with pioneering executives who are leading their organizations' digital transformation by introducing advanced AI. They are motivated by a desire to achieve superior outcomes: increasing loyalty amongst customers, shrinking the time from product to distribution, eliminating inefficiencies within internal processes and creating opportunities for new revenue streams. Amelia represents an integral part of the new hybrid digital / human team they are putting in place to achieve these goals and seize competitive advantage," said Chetan Dube, CEO, IPsoft.
Amelia addresses the global demand from enterprises to implement AI before they are left behind in the race to turn digital. Recently, IDC projected worldwide revenues for AI and cognitive solutions will rise sharply from $8 billion in 2016 to more than $47 billion in 2020.
A new AI model for enterprises
The broadening of Amelia's capabilities marks a shift in how rapidly AI will impact enterprise operations. For the first time, businesses will have access to a single platform that integrates all the AI capabilities required to drive digital transformation. "Amelia not only turns transactions into conversations to enrich customer experience but also adds tremendous business value by leveraging the power and scale of machine learning, speed and analytics," said Edwin van Bommel, Chief Cognitive Officer, IPsoft.
Amelia's five unique skillsets are:
To learn more about how Amelia can transform business operations and customer interactions, visit ipsoft.com/amelia.
IPsoft automates IT and business processes for enterprises across a wide range of industries through the use of digital labor. Through its portfolio of world leading autonomic and cognitive solutions it provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 18 countries across the world and serves more than 500 of the world's leading brands directly as well as more than half of the world's largest IT services providers. To learn more about IPsoft's solutions please visit www.ipsoft.com.
To advertise with us Call Now: 011-4121-9292 or email: firstname.lastname@example.org